Cookie Policy

01 What cookies are

A cookie is a small text file a website stores on your device so it can remember something about you the next time you visit. Some cookies are useful. They are what let a website keep you signed in between pages, or remember you ticked "stay logged in" last week. Others are used to track you around the web, and that is what gives cookies a bad name.

Technically, the law also treats similar things like local storage, session storage, ETags, and device fingerprints the same way. So when we say "cookies" here, we mean all small pieces of data a site stores in your browser, not just the things formally called cookies.

Lab Nexa uses a very small number of them, all first party (set by our own domain, not by anyone else), all with specific jobs. We will list every one of them below.

02 The four we use

Here is every cookie Lab Nexa sets, what it does, how long it lives, and whether you can refuse it. The honest answer to "can you refuse?" matters, so we included it for each one.

03 Why no banner

You probably did not see a cookie banner when you arrived on Lab Nexa. That is deliberate, not missing.

Cookie banners exist because most sites use advertising cookies, analytics trackers, and social media pixels that need your explicit consent before they run. We do not use any of those. Of our four cookies, three are strictly necessary for the site to work at all, and the fourth (the remember token) is only set when you actively tick "stay logged in" on the sign in screen.

So instead of a banner that asks you to pretend to read a list you do not have time for, we just do not have one. This page is here for anyone who wants to know what is actually going on, and it is linked from the footer where it belongs.

04 What we do not use

Sometimes it is more useful to say what a cookie policy does not contain. Here is everything we explicitly do not do:

• No advertising cookies. No Google Ads, no Facebook Pixel, no retargeting, no "partners" who show you shoes you looked at last Tuesday.
• No analytics cookies. No Google Analytics, no Hotjar, no Mixpanel, no third party tool watching which buttons you click.
• No social media pixels. No Facebook, X, LinkedIn or TikTok embeds tracking your visit.
• No cross site tracking. We do not share your identifier with any other site, and no other site shares theirs with us.
• No data brokers. We do not buy, sell, or rent lists of users or behaviour.
• No cookie walls. We do not block the site behind a "consent or leave" choice.
• No dark patterns. We will not pre tick "accept all", hide the reject button, or nudge you toward accepting.

05 Managing cookies

You are in control. Every modern browser lets you view, block, or delete cookies. Here is where to find the settings in the most common ones. We linked to the official help pages so the instructions stay current:

What happens if you block everything

If you set your browser to reject all cookies (including strictly necessary ones), Lab Nexa will not be able to keep you signed in, and forms will not submit. That is not us being stubborn. It is how browsers work. The minimum setting that still lets the site run is to accept first party cookies from our domain and reject third party ones.

What happens if you clear cookies

You will be signed out, and the "stay logged in" token will be gone. That is the only downside. Nothing in your Lab Nexa account is stored in a cookie. It all lives in our database, tied to your account. Clear cookies freely. You are not deleting anything you cannot get back by signing in again.

06 Do Not Track

"Do Not Track" (DNT) is a browser setting that tells sites you would prefer not to be tracked. In practice, most sites ignore it because the standard never became binding.

We honour DNT, but we should be honest about what that means for us: since we do not run any tracking, analytics, or advertising on Lab Nexa in the first place, the practical difference is zero. DNT on or off, the site behaves exactly the same way. Four first party cookies doing the four jobs listed above, and nothing else.

If that changes in future, DNT will continue to be honoured. No analytics or advertising will be loaded for users who have sent the signal.

07 Changes

When we add, remove, or change a cookie, this page changes with it. The date at the top updates, and if the change is material (a new cookie, a longer lifetime, a new purpose), we will also put a notice in app.

The rule we hold ourselves to: if this page ever needs a cookie banner, we will ship one at the same time. A cookie policy that quietly grows new paragraphs is one you should not trust, and we would rather tell you plainly when something changes than let you discover it by accident.

08 Contact

Questions about cookies, or spotted something on our site that should not be there? There is no support desk with a phone tree and hold music. There is one inbox, and the small team that builds this system reads it. Write at 2am and you will get a reply at nine the next working morning, from a person, not an auto responder pretending to be awake.

We aim to respond to all legitimate requests within 30 days at the outside. In practice it is days, not weeks. If we ever need longer, we will say so in writing before the deadline, not after.